Terms of service
1.1 AVAILABILITY OF THE SERVICE
By placing an order on BANDSWATCH, you are confirming that you are 18 years of age or older.
The products offered are distributed in the member countries of the European Union: Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus (southern area), Denmark, Slovakia, Slovenia, Spain (including the Canary Islands, Ceuta and Melilla), Estonia, Finland, France, Greece, Hungary, Ireland, Italy Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden as well as Albania, Andorra, Saudi Arabia, Aruba, Australia, Bahrain, Bosnia- Herzegovina, Canada, China, Colombia, South Korea, Costa Rica, Curazao, United Arab Emirates, United States, Philippines, Guadalupe, Guatemala, French Guiana, Honduras, Hong Kong, India, Indonesia, Iceland, Channel Islands, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Qatar, Oman, Panama, Russia, Salvador, Serbia, Singapore, Switzerland, Turkey, Uzbekistan.
Natural persons residing outside these countries will be able to access the online purchase service of this website only if the order sending address is in one of the countries or territories mentioned above.
1.2 Purchase warranties
The items offered on this website represent a selection of the products of the collection by BANDSWATCH and meet the same quality and guarantee requirements as the items on sale at the brand's stores.
Each product includes the following data:
Item image (s)
Available sizes and colors *
Price (in euros)
* BANDSWATCH has made every effort to show the colors of the garments as realistic as possible. However, the color of the items displayed on the screen may be subject to variation depending on the quality of the user's pc monitor. In this regard, BANDSWATCH cannot guarantee that the colors displayed on the monitor faithfully reflect reality.
Special offers, promotions or discounts will be valid until the date indicated or until stocks are exhausted.
1.3 Purchase procedure
Select and add the items you wish to purchase to your cart by clicking on the corresponding icon.
The cart will contain the reference code of the selected item, the name, the size, the color chosen and the price in the corresponding currency (including taxes).
To make the purchase, the user's personal data will be required and will be entered in our database in order to process the order. You can register your own account to facilitate making new purchases via the website.
Users are reminded that personal data must be provided exactly in order to avoid confusion or problems in sending the item or items purchased.
Once the purchase order has been completed and before the order is sent, a summary will be displayed, the total price (transport and taxes included) with details of each item, in addition to the order shipping data, so that the user verify its accuracy by clicking on the "Confirm payment" button.
Purchases can be paid for by credit or debit card (Visa, Visa Electron, MasterCard and American Express). Payment methods other than those specifically provided for in these conditions of sale are not permitted. For payments by credit or debit card, the charge will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data provided by the user.
An e-mail message will also be sent to the address indicated by the user containing a description of the order and the personal data provided. Failure to receive this message may be due to a transient communication problem on the network or to a user error in transcribing the e-mail address. In both cases, BANDSWATCH recommends that the user contact Customer Service.
1.4 Product Availability
If, at the time of placing the order, one of the requested items is not present in the warehouse, we will try to find it. If the operation fails, the customer will be informed immediately. The amount of the item paid and not received will be refunded to the customer in the following days through the same payment method used for the purchase.
The prices indicated on this website are displayed in euros and include VAT.
2.2 Methods of payment
BANDSWATCH will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or American Express).
Payment by credit or debit card
BANDSWATCH accepts payments for purchases made through its website with the following credit or debit cards: Visa, Visa Electron, MasterCard and American Express.
If the payment method chosen by the user is by credit or debit card, the charge will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data communicated by the user. .
2.3 Purchase limits
BANDSWATCH does not allow the purchase of products for their subsequent resale. For this purpose it is not allowed to make purchases for amounts exceeding 1,500 euros. Customers interested in making purchases in excess of these amounts or quantities for purposes other than resale should contact BANDSWATCH who will provide them with information on the different options for making the desired purchase.
The shipment of the items purchased on www.BANDSWATCH.it will take place via a national or international courier with indicative delivery respectively of 2-4 and 7-15 working days.
In order to avoid delivery problems (wrong address, inability to find someone at home, etc.) it is essential to fill in the appropriate form correctly; it is also advisable to enter a contact number in the box indicated.
The transport price is calculated based on the shipment and the items purchased. The exact amount of shipping costs is calculated when the items are added to the cart and is shown in detail on the summary page of the purchase, before confirming the order using the "Confirm payment" function and before entering the data for the payment.
Transport costs are subject to change at any time without notice. These changes will apply from the moment they are published in the contract published on this website.
4. EXCHANGE AND / OR RETURN POLICY
4.1 Guarantees and conditions of exchange and / or return
BANDSWATCH guarantees the buyer that the products will comply with the specifications indicated on the Site and in any case in line with products of the same type, and therefore free from defects and discrepancies;
The guarantee will last as provided for by the relevant regulations (Civil Code or Consumer Code for the Consumer);
The guarantee includes the removal of defects and / or discrepancies or the replacement of products recognized as defective and / or flawed or the reimbursement of the same;
The buyer must check the product within 14 (fourteen) days of delivery and, in any case, must report any defects and / or discrepancies to BANDSWATCH (also attaching photos demonstrating the defect / defect), by any means that ensures its receipt, no later than 14 days from delivery;
The products will be recognized as actually flawed and / or non-compliant only after BANDSWATCH has ascertained and ascertained the existence of the defect and / or non-compliance;
If, upon receipt of the goods, the buyer is not satisfied with the product because it is flawed, BANDSWATCH allows once the goods have been returned to refund or replace the purchased item within 8 days from the date of receipt, provided that the garment does not has been used or damaged.
The shipping costs of spoiled and / or non-conforming products are charged to the seller.
The shipping costs of the products to be returned and reimbursed by the will of the non-buyer (Article 4.4) will be borne by the customer and in no case will BANDSWATCH accept returns with costs borne by the recipient.
Any return of purchased items must be carefully packaged in the original packaging and include a copy of the invoice and the return form duly completed.
It is not allowed to change the size or one model for another.
To exchange an item for another, it will be necessary to return it no later than 15 days from delivery to obtain a refund and then make a new purchase.
4.2 Returns by mail
The return of the purchased products can be made by registered mail to the following address:
Bandswatch di Emanuele Ortenzi - sede legale: Via Oslavia 7 – 00195Roma (RM)
4.3 Refunds for defects
After receiving the product (s), BANDSWATCH will verify that it is / are in good condition and will send the new model requested in the event that the customer has requested an exchange due to defects in the thing or the refund of the amount with the same payment method used for the purchase in the case of a return.
Refund times can range from 3 to 15 working days from the moment BANDSWATCH receives the goods in its warehouses. Once the status of the returned items has been verified, the buyer will be informed by e-mail.
4.4 Right of waiver
The buyer has the right to terminate this contract within 14 calendar days without any justification.
The deadline for the waiver will expire 14 calendar days after the day of delivery of the goods by the buyer.
To exercise the right of waiver, the buyer must notify BANDSWATCH of the decision to terminate the contract by means of an explicit declaration (for example, a letter sent by post, fax or e-mail):
Bandswatch di Emanuele Ortenzi - sede legale: Via Oslavia 7 – 00195Roma (RM)
To fall within the time limit for the waiver, it will be sufficient for the communication relating to the exercise by the customer of this right to be sent before the expiry of the relative term.
4.5 Consequences of Waiver
In case of renunciation, we will return to the buyer all the amounts sent EXCLUDING the shipping costs at the time of purchase, without any undue delay and, in any case, no later than 14 calendar days from the date of receipt of the decision to terminate this agreement provided that the product HAS NOT BEEN USED OR DAMAGED.
We will refund using the same payment method used by the buyer for the initial transaction, unless the customer has expressly provided the opposite.
We will be entitled to suspend the refund until the goods have been received or until the customer has provided us with proof of their return, whichever occurs first.
The customer must return or deliver the goods directly to us without any undue delay and, in any case, no later than 14 calendar days from the date on which he communicates his decision to terminate the contract. Therefore, the aforementioned term will be considered satisfied if the customer returns the goods before the end of the term itself.
5. PROTECTION OF CONFIDENTIALITY AND PROCESSING OF BUYER'S DATA
Bandswatch by Emanuele Ortenzi - registered office: Via Oslavia 7 - 00195 Rome (RM), Italy, as the data controller, provides information on the processing of data provided by buyers upon registration.
These data will be processed for the following purposes:
a) process and manage orders;
b) send commercial communications (eg catalogs, newsletters, and notices of promotional initiatives);
The personal data provided by the buyers will be treated in the articles. 13 and 14 of Regulation (EU) 2016/679 by BANDSWATCH and may be disclosed to third parties responsible and entrusted with the functional services for the exercise of the activity of BANDSWATCH.
The data may also be disclosed to public or private entities for the fulfillment of the obligations established by law.
BANDSWATCH guarantees that the data provided by the buyers will not be disclosed to third parties for purposes other than those of the previous points a) and b).
The provision of personal data by the buyer for the purpose referred to in letter a) above is necessary to allow the purchase.
Any refusal to provide them prevents the possibility of following up on the purchase request.
The provision of personal data by the buyer for the purposes referred to in letter b) is optional.
Any refusal to provide them does not affect the completion of the purchase.
The Buyer enjoys the rights set forth in Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR), namely the right to obtain confirmation of the existence or otherwise of personal data, updating or integration of the same. Furthermore, these subjects can request the cancellation of information that is incomplete, erroneous or collected in violation of the law and can oppose the processing for legitimate reasons.
These requests can be addressed to firstname.lastname@example.org
6. INTELLECTUAL PROPERTY
All the elements of the Site which are subject or not to an intellectual property right registration (photos, product sheets, descriptions, layouts…) are the exclusive property of BANDSWATCH and cannot be used. All designs, models, brands, texts, visual or sound, comments, works, illustrations, images, reproduced on the website www.BANDSWATCH.it are protected by copyright, brand rights and image rights and by any other applicable intellectual property law.
They are wholly owned by BANDSWATCH. Any type of reproduction or representation, object of counterfeiting, can engage the civil and criminal liability of its author.
The user who has an Internet site, a blog and who wishes to publish a link that refers directly to the home page of the site www.BANDSWATCH.it, must first request authorization from the company Bandswatch di Emanuele Ortenzi.
In any case, each link, even if tacitly authorized, must be withdrawn at the simple request of the company Bandswatch di Emanuele Ortenzi